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Player screen displays “Update Finished, Status: Error 7”

This error indicates that the update disc you’ve inserted is not intended for that player.

  • Verify the Device ID on the disc matches the Device ID of the player (can be found in the <Device Information> menu).
  • If the Device ID on the disc matches the player, re-insert the disc. If the player still yields error code 7 after attempting the update, please contact us.

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