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Mood Harmony

Getting Started with the Harmony MAVP-B2 Player

This guide will walk you through setup, network requirements, troubleshooting, and frequently asked questions to help you get started quickly and efficiently.

What’s in the Box?

Your package includes:

  • MAVP-B2 Media Player
  • Power Adapter
  • Ethernet Cable
  • HDMI Cable (Optional for visuals)
  • 3.5mm Aux to RCA Audio Cable
  • Female RCA Barrel
  • Quick Start Guide & LED Reference Guide

Network Requirements

For optimal performance, Mood Media recommends a wired Ethernet connection. Ensure the following:

  • A stable internet connection
  • Necessary network ports open (refer to your IT department if needed)
  • No proxy or firewall restrictions blocking access to Mood Media servers

For a complete guide, refer to the Network Requirements Guide.

Installation Guide

Follow these steps to set up your MAVP-B2 media player:

Step A: Connect to Your Sound System

  1. Insert the 3.5mm stereo plug into the audio jack on the MAVP-B2 player.
  2. Connect the red/white RCA connectors to the corresponding audio zone(s) for your speaker system. The white cable is for Zone 1 audio and the red cable is for Zone 2.

Step B: Connect to Your Network

  1. Plug one end of the Ethernet cable into the MAVP-B2 player.
  2. Connect the other end to your network router/switch.
  3. Once connected, the LED status light will remain solid red. If the light changes, refer to the LED Status Guide.

Step C: Power On the Device

  1. Plug the power adapter into the MAVP-B2 media player and connect it to an always-on outlet.
  2. Do not use an outlet controlled by a switch or timer.

Step D: Adjust Volume and Verify Playback

  1. Turn on your speaker system and gradually increase the volume to your desired level.
  2. After 1-3 minutes, music and/or messaging should start playing.
  3. If no sound is heard, check that your sound system is powered on and at an audible volume level.

LED Status Guide

Your MAVP-B2 media player features an LED indicator to provide real-time status updates.

LED IndicatorStatusAction Required

Solid On Normal Operation No action required
Solid Off Device Powered Off Check power connection
Solid Blink (2s On, 0.5s Off) Hotspot Mode Connect to device’s hotspot to complete network setup
Fast Blink (0.5s On, 0.5s Off) Offline Check network cables or WiFi connection
Slow Blink (0.5s On, 2s Off) Limited Connectivity Verify firewall settings and ensure required ports are open
Double Blink – Pause Connected but Content Stopped Ensure player is in playback mode, check schedule settings
Triple Blink – Pause Audio Muted / Unplugged Check volume settings and audio connections

Frequently Asked Questions (FAQ)

1. The LED Light on my MAVP-B2 is blinking. What should I do?

Your MAVP-B2 features an LED status indicator to help diagnose connectivity and playback issues. Contact us for more information.

2. How do I check my player’s clock and opening hours settings?

  1. Connect a monitor to the player and navigate to the Diagnostics menu on the home screen.
  2. Opening hours can be checked in the Settings menu or on the Harmony CMS portal at harmony.moodmedia.com.
  3. If you need further assistance, contact Mood Media Support.