Audio is overlapping – “hearing two songs at once”
This usually indicates that the audio output cables from the music player are both connected to the same audio input zone on the sound system equipment. If both audio streams are connected to the same input on the amplifier, this will cause two audio zones to be heard from one output zone on the sound system.
- If you’re hearing an echo or doubling effect with the same song, try disconnecting one of the RCA audio cables from the amplifier.
- If you’re hearing two different songs playing on top of each other, try moving one of the RCA audio cables to another audio input zone on the amplifier.
- If you are still experiencing issues, please contact us.
Related Articles
Setup player via screen/display connected to Harmony through HDMI
How to setup your player via screen/display connected to Harmony through HDMI
How to reboot your player
Instructions on how to reboot your Mood Media visual or music player.
Tablet swipe codes
Harmony Visual tablet swipe codes.
Video monitor displays “Please contact Customer Support at 800-331-3340 for assistance”
What to do if Harmony Visual video monitor displays “Please contact Customer Support at 800-331-3340 for assistance”
Video monitor displays “Cannot find Mood Media folder”
Instructions for Harmony Visual player if the video monitor displays “cannot find Mood Media folder”
Video monitor only displays a clock
MVision video monitor only displays a clock instead of video content.
Video monitor displays “Enter Current Password”
MVision video monitor displays “Enter Current Password”
How to set up Profusion iS WiFi connectivity
Instructions for setting up your ProFusion iS WiFi connectivity
Test connection result: “File Directory Error”
Instructions for ProFusion iS visuals when the test connection result displays: “File Directory Error”
Test Connection Result: “Authentication to Proxy Server Failed”
Instructions for ProFusion iS visuals when the test connection result displays: “Authentication to Proxy Server Faiiled”