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Front panel display is blank or illegible

  • If the front panel display is blank but the backlight is brightly illuminated, you may be using a power cable/supply from an older unit with a different voltage value. Verify that the power cable/supply used is the one that was provided with your player.
  • Attempt to power the player off for 1 minute, then power the player back on. Verify the player is receiving power.
  • If the front panel display is still blank or illegible after doing this, please contact us.

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