How to reboot your player
Rebooting a music or visual player only takes a couple of minutes can potentially resolve an issue. Always attempt to reboot your player first before trying other troubleshooting steps.
- If applicable, locate any power buttons/switches and place them into the OFF position. Some Mood players do not have a power button or switch.
- Unplug your Mood player for at least 1 minute.
- Plug your Mood player back in and confirm any power or status lights turn on once again.
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