My player doesn’t power on or startup
- Verify the power cable is properly connected at the wall outlet, at the external power supply, and at the back of the player.
- Verify the power cable is connected to a working electrical outlet. Test the power outlet with another electrical device, if able.
- Verify the ON/OFF button on the back of the player is in the ON position.
- Attempt to power the player off and on.
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