Online control panel displays “Fatal Error Occurred” or “No Playback – Fatal Error”
- the data on the SD card is corrupted beyond the player’s ability to recover.
- the SD card fails to read.
- the player’s card reader hardware or other related components have failed.
To fix this issue:
- Power off the Profusion iH by removing the power cable. Remove the micro SD card from the player and re-insert it securely into the micro SD card slot.
- Plug the Profusion iH power cable back in.
- If you are still experiencing issues, please contact us.
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