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No Video Output

Certain configurations of ProFusion iS allow for video output to a display screen. Reference this article if you use this service.

  • Reboot the player.
  • Verify the correct video output format is selected on the player by accessing the <Video Control> menu.
  • Verify the visual output cables are securely connected to the player and to the correct input ports on your video monitor.
  • Cycle through available inputs on your video monitor by using your remote control (or by pressing the INPUT button on the video monitor, if present).
  • Check the player screen for messages regarding error codes, muted zones, or dayparting events. If the visual program and content name are scrolling across the display, it’s a good indication that visual content is playing from your source player normally.

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