800 345.5000

Player screen displays “Incomplete Setup, Please Insert Update CD”

This error indicates that an update was sent to swap programs on your ProFusion player, but has not finishing downloading the replacement program(s). This results in the player not having a full music program to play.

  • If the player is connecting to the network: The player will continue to download content during its network update window, but may take a very long time to download the entire style(s) over the network during its normal update window (depending on file size and network speed). To force an update outside of the player’s normal update window:
    • Press the navigation buttons on the front panel in the following order: ▲ ▲ ▲ ▼ ▼ ▼ — this will automatically navigate to the <Network Control> menu.
    • Press the ▼ button until <Update Music & Config> is selected; press the ✱ button to force-start an update. NOTE: It may take a couple of hours for the update to complete.

Related Articles