800 345.5000

Player screen displays “Please insert correct SD card”

  • This message appears during the startup process if the player is unable to detect the SD card in the SD card slot.
  • If able, please locate a small Phillips-head screwdriver. Then, power down the player, remove the metal plate on the back of the player, remove the SD card and re-insert it securely into the SD card slot.
  • Plug the Profusion iS power cable back in and power the player on.
  • If you are still experiencing issues, please contact us.

Related Articles