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Test connection result: “File Directory Error”

This test result indicates that the Device Update Server has been changed in the player settings. Run a diagnostic test on the player by navigating to Network Control -> Network Diagnostics -> Check Configuration. This diagnostic test will take up to a minute to complete and will provide useful information on where the network issue is occurring.

  • Usually, this error can be cleared by adjusting the update server address (should be 199.204.61.120).

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