800 345.5000

How to Reset a XT1 Base Station to Factory Settings

WARNING: Resetting the base station to factory settings will un-register all headsets and restore the base to the default out-of-the box settings, which will disable any dual-lane functionality that had been previously enabled. ALL settings (date, time, network settings, store hours, volume levels, dual-lane & headset functionality and order taking modes) will need to be reprogrammed.

  • Type in 1, 2, 3, 4 and then tap MODE on the keypad. A new message at the bottom of the screen should display <User Mode, ID = 1> if done correctly.
  • Tap the MODE key three times until :SYSTEM MENU: shows on the screen
  • Enter “15” on the keypad or scroll down to the option 15 <FACTORY SETUP>.
  • Change NO to YES (arrow buttons) and press ENTER on the next screen to restore the base to its default settings.
  • The base station will need to have all headsets re-registered, store hours and order taking modes set, and dual-lane functionality re-enabled (if applicable).

 

Request an Exchange / Pickup

Related Articles