Disc update in progress for extended period of time
- Allow disc updates to run for at least 20 minutes. If the disc includes new audio or visual programs, the update will take longer than usual.
- If the update progress remains on the same percentage and hasn’t progressed after 20 minutes, reboot the player.
- Eject the disc while the player is initializing. Verify the disc is free of scratches/smudges/dust.
- Once playback has started, re-insert the update disc into the DVD-ROM drive.
- If the update progress continues to get stuck at the same percentage after 20 minutes, please contact us for assistance.
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