800 345.5000

Player screen displays “NO SIGNAL”, “LOW SIGNAL”, or “MARGINAL SIGNAL”

  • Reboot the player.
  • Verify the signal strength of the player. If the signal strength is at or above 8.5, send a refresh to the player via the LE control site.
  • Verify the coaxial cable is securely connected to the RF input on the back of the player.
  • Verify that external forces have not affected the satellite signal.
  • A technician may need to be dispatched to re-align the satellite dish, repair coaxial connections, or replace the player in order to restore signal.

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