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Encompass SR – Player is constantly beeping

This usually indicates that the player has lost its satellite signal.

  • Verify the coaxial cable is securely connected to the RF input on the back of the player.
  • Verify the signal strength of the player. If a complete loss of signal is detected, the EbNo reading will be zero.
  • If the signal strength is at or above 8.5, power cycle the player and send a refresh to the player via the SR control site.
  • Verify that external forces such as weather, trees, or other obstructions have not affected the satellite signal.
  • If the player re-acquires its satellite signal, it should immediately revert to the broadcast.
  • A technician may need to be dispatched to re-align the satellite dish, repair coaxial connections, or replace the player in order to restore signal.

Still having issues? Please contact us.

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