Encompass SR – Player screen displays “Now Playing Rain Fade Backup”
- Verify the coaxial cable is securely connected to the RF input on the back of the player.
- Verify the signal strength of the player. If the signal strength is at or above 8.5, send a refresh to the player via the SR control site.
- Verify that external forces such as weather, trees, or other obstructions have not affected the satellite signal.
- If the player re-acquires its satellite signal, it should immediately revert to the broadcast.
- A technician may be required to re-align the satellite dish, repair coaxial connections, or replace the player in order to restore signal.
Still experiencing issues? Contact us for assistance.
Related Articles
Content Request Portal
Messaging Content Request[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
ProFusion iS/iH/iO Network update error codes
ProFusion iS/iH/iO Network update error codes[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
CD Update Instructions & Troubleshooting
CD Update Instructions & Troubleshooting[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
ProFusion X/XS
ProFusion X/XS[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000" separators_font_size="12px"...
Getting Started with the Harmony MAVP-B2 Player
Getting Started with the Harmony MAVP-B2 Player[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000"...
How to reboot your player
How to reboot your player[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
Welcome to Harmony
Welcome to Harmony[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
Player screen reads incorrect date / set date and time
Player screen reads incorrect date / set date and time[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000"...
Player screen displays “Error code: 28” or “NIF Lock”
Player screen displays "Error code: 28" or "NIF Lock"[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000"...
Music cutting in and out
Music cutting in and out[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...