Encompass SR – Player screen displays “Player Muted per Schedule”
This message indicates that the Encompass SR is muted due to a silence gap in its schedule. Schedules are created from the SR Control Site.
- Review the Encompass SR’s music schedule in the SR control site to verify there are no silence gaps.
- If the player has a Volume Schedule using the Master Volume Control under Volume Settings in place, there is not a program scheduled to play during the current time.
- Send a refresh via the SR control site by clicking the Reload button at the bottom of the Player screen.
Still experiencing issues? Please contact us for assistance.
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