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MP7xxx – CD tray not opening

It does not happen often but unfortunately it is a problem that can occur with any player that has a CD-drive.

1. Power cycle the player

Turn the player off. Take out the power cable of the player and leave it out for at least 30 seconds. Connect the power cable back and turn back on the player. See if you can now open the CD-tray.

If it still does not open, please call with our Mood Media Helpdesk. The contact details you find on the contact page.

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