Getting Started with Harmony Music

Included with Your Mood Harmony Player:

• Remote Control with Batteries and Tether
• Power Adapter
• Ethernet Cable and HDMI Cable
• 3.5mm Aux to RCA Audio Cable
• Welcome Letter and LED Reference Guide

Initial Setup

Connecting Harmony to a sound system

NOTE: Your device may not function as intended if different adapters and cables are used. Please only use the adapters and cables that are included with Mood Harmony.

1. Please refer to the Regulatory and Safety Information sheet included with your Harmony before proceeding.
2. Adjust the volume of your display or speaker system down completely (off). Then, if necessary, power off and remove your existing media player.
3. Unpack your Harmony device and place it in an area that allows for adequate ventilation space.
4. Connect the cables in this order: Note:The Harmony player does not support Bluetooth playback at this time.
   • Step A: To connect your Harmony to your sound system plug the 3.5mm Aux cable into the Harmony A/V jack, then the red/white RCA connectors to the corresponding audio zone(s) for your speaker system. There is no need to use the yellow RCA connector. The white cable is for Zone 1 audio and the red cable is for Zone 2.
   • Step B: Mood recommends you use the Ethernet cable included to connect Harmony to your network: plug one end of the Ethernet cable into the network port of the Harmony player and the other end into your network router/switch. Once Harmony is connected to the internet, the Network light will remain solid green. If your Network light is anything other than green, please refer to the Network Setup section below for additional network setup instructions.
   • Step C: Plug the power adapter into the back of Harmony and plug it in to an ‘always on’ outlet – Harmony is energy efficient and optimized to run 24/7, so do not use an outlet that’s controlled by a switch or electrical timer. Be sure to only use the power adapter provided with Harmony.
   • Step D: Turn on your speaker system and increase the master volume in small increments until you reach your desired listening level. Please note that you may need to adjust your speaker volume to match the level you are accustomed to. Due to normal differences between any previous music player and your new Harmony player you may need to try different volume settings. The volume on Harmony is set to 100% from the factory, so adjust your speaker system volumes carefully.
5. Place the batteries in the back of the Harmony remote control and attach the tether to both the remote control and the top of the Harmony player where indicated. For more information about the Harmony remote control, see our Remote Control Guide.
6. After 1-3 minutes, your music and/or visual content should start to play automatically. If it doesn’t, check your sound system to make sure it’s turned on and/or the volume is up at a hearable level.

Network Setup

Wired Ethernet Setup(Recommended)

If available, the easiest and most reliable way is to connect Harmony to your Internet router using the Ethernet cable included in the box.

1. Connect the provided Ethernet cable into the Ethernet port on the back of Harmony and to your internet router.
2. Once Harmony is successfully connected to the internet, the Network light will remain solid green. (For advanced setups that require a Static IP address or Proxy, see the WiFi and Advanced Wired Setup below)
3. Once Harmony is connected to the internet, the Network light will remain solid green. If your Network light is anything other than green, see the LED Control Guide for troubleshooting.

WiFi and Advanced Wired Setup

You will need to download the Mood Harmony Setup app on the Google Play Store or Apple App Store.

After installing the Mood Harmony Setup app on your mobile device, follow the instructions in the app to get connected.

Once Harmony is connected to the internet, the Network light will remain solid green.
If your Network light is anything other than green, see the LED Control Guide for troubleshooting.

Controlling Harmony Music

If you’re an active Harmony Music subscriber, you should have received an email with your account information. Log on to Harmony Music to start customizing your music experience.
Didn’t receive an email from us? Contact us at [email protected] to request your login credentials.

Getting Started with the Harmony Music Control Site

Harmony Music was designed with mobile in mind. The site looks and works great on all modern computers (desktop/laptop), mobile phones, and tablets!

Library: All music content you’ve added or created will be kept here. Clicking the + icon in the top right corner of the screen allows you to: Add existing Mood Core Programs or Create a Mix.

Messaging: Here, you are able to upload and schedule overhead messaging in your business to play at specified times.

Now Playing/Sites: Use this to see your players and what song each player is currently playing. You also have the ability to skip and block unwanted songs, as well as mute and adjust the volume. Heard a song recently and want to know the artist and track name? Clicking on the Recent button will display a list of recently played songs. You can also tune your player to play specific Playlists you’ve created from the Playlists tab.
Tip: If your player is tuned to a Playlist you can use the CH+/CH- buttons on your remote to cycle through the different music in that Playlist!

Playlists: The Playlists tab allows you create a Playlist schedule using any music (Programs/Mixes/Stations) you’ve added to your Music Library. You can also schedule your Music to play at times you specify to custom tailor your music experience.

NOTE: Your Harmony media player will come preloaded with music so once it’s connected to your sound system, you’ll instantly have access to your music!