Disc update fails to load to player
- If the player yields an error code after reading the disc, refer to the error codes list.
- Reboot the player.
- Eject the disc while the player is initializing. Verify the disc is free of scratches/smudges/dust.
- Verify the Device ID on the disc matches the Device ID of the player (can be found in the <Device Information> menu).
- Once playback has started, re-insert the update disc into the DVD-ROM drive.
- If the disc update continues to fail, please contact us.
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