800 345.5000

ProFusion iS/iH/iO Network Requirements

The following ports should be open for inbound and outbound traffic to/from the ProFusion Update Server (CLT). The player’s update protocol and server address settings can be found under the menu.

If the player’s update protocol is set to FTP: Port: 21 (FTP – TCP/UDP)  ⇋  Server: 199.204.61.120
If the player’s update protocol is set to SFTP: Port: 22 (SFTP – TCP/UDP)  ⇋  Server: 199.204.61.120
If the player’s update protocol is set to HTTPS: Port: 443 (HTTPS – TCP)  ⇋  Server: 199.204.61.120
If the player has been configured to heartbeat: Port: 80 (HTTP – TCP)  ⇋  Server: 184.73.209.217
All connections to the ProFusion are initiated by the ProFusion itself and not by the update server. Use the ProFusion Networking Guide for use in troubleshooting with your IT department or internet service provider.
Instructions on how to view and change network settings on the player can be found in the User Guide starting at page 13.

Need to connect the player via HTTPS?

  • HTTPS is only allowed when connecting to our public servers.
  • If the player is NOT connecting, you cannot simply change the protocol to HTTPS from the player menu.
  • You must manually enter the host name fm-wdav-01.moodmedia.com into the IP address field of the 72 menu.

Need to connect the player to a proxy server?

  • The ports listed above will need to be open for inbound and outbound traffic to/from your proxy server.
  • You will need to enable the proxy server on the player via the menu.

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