ProFusion iS/iH/iO Network Requirements
The following ports should be open for inbound and outbound traffic to/from the ProFusion Update Server (CLT). The player’s update protocol and server address settings can be found under the menu.
If the player’s update protocol is set to FTP: | Port: 21 (FTP – TCP/UDP) | ⇋ | Server: 199.204.61.120 |
If the player’s update protocol is set to SFTP: | Port: 22 (SFTP – TCP/UDP) | ⇋ | Server: 199.204.61.120 |
If the player’s update protocol is set to HTTPS: | Port: 443 (HTTPS – TCP) | ⇋ | Server: 199.204.61.120 |
If the player has been configured to heartbeat: | Port: 80 (HTTP – TCP) | ⇋ | Server: 184.73.209.217 |
Instructions on how to view and change network settings on the player can be found in the User Guide starting at page 13.
Need to connect the player via HTTPS?
- HTTPS is only allowed when connecting to our public servers.
- If the player is NOT connecting, you cannot simply change the protocol to HTTPS from the player menu.
- You must manually enter the host name fm-wdav-01.moodmedia.com into the IP address field of the
72 menu.
Need to connect the player to a proxy server?
- The ports listed above will need to be open for inbound and outbound traffic to/from your proxy server.
- You will need to enable the proxy server on the player via the
menu.
Related Articles
Satellite Series
Satellite Series Choose your satellite player below to begin. If you have any issues finding which player you have, please contact us.[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)"...
Content Request Portal
Messaging Content Request[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
ProFusion iS/iH/iO Network update error codes
ProFusion iS/iH/iO Network update error codes[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
CD Update Instructions & Troubleshooting
CD Update Instructions & Troubleshooting[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
ProFusion X/XS
ProFusion X/XS[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000" separators_font_size="12px"...
Getting Started with the Harmony MAVP-B2 Player
Getting Started with the Harmony MAVP-B2 Player[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000"...
How to reboot your player
How to reboot your player[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
Welcome to Harmony
Welcome to Harmony[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000" separators_text_color="#000000"...
Player screen reads incorrect date / set date and time
Player screen reads incorrect date / set date and time[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000"...
Player screen displays “Error code: 28” or “NIF Lock”
Player screen displays "Error code: 28" or "NIF Lock"[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400" separator_bg_color="RGBA(255,255,255,0)" _builder_version="4.27.2" _module_preset="default" items_text_color="#000000"...