Instructions for correcting your ProFusion iH device if online control panel displays “Error code: 28” or “NIF Lock”
Test connection result: “File Directory Error”
Instructions for correcting your ProFusion iH device if a test connection results in “Test connection result: “File Directory Error””
Test Connection Result: “Authentication to Proxy Server Failed”
Instructions for correcting your ProFusion iH device if a test connection results in “Test Failed, Authentication to Proxy Server Failed”
Test connection result: “Test Failed, Connection Error”
Instructions for correcting your ProFusion iH device if a test connection results in “Test Failed, Connection Error.”
Test connection result: “Test Failed, Network Link Down”
Instructions for correcting your ProFusion iH device if a test connection results in “Test Failed, Network Link Down.”
Online control panel displays “Error 34”
Online control panel displays "Error 34"[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400"...
Online control panel functions are disabled
Online control panel functions are disabled[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400"...
Online control panel displays “Session Expired”
Online control panel displays "Session Expired"[dsm_breadcrumbs show_home_icon="off"...
Online control panel displays “Fatal Error Occurred” or “No Playback – Fatal Error”
Online control panel displays "Fatal Error Occurred" or "No Playback - Fatal Error"[dsm_breadcrumbs...
Online Control Panel displays “Please insert correct SD card”
Online Control Panel displays "Please insert correct SD card"[dsm_breadcrumbs show_home_icon="off"...
ProFusion iH Global Resources
Global ProFusion iH documents for technical support. User guides, spec sheets, program lineups and quick reference guides.
My CD is not updating
Instructions for solving your CD is not updating your content on the ProFusion iH device.
How to log on to the Online Control Panel
Logging into your ProFusion iH’s online control panel.
Online control panel displays “Choose FTP Server”
Instructions on correcting your device if the message “choose FTP server” displays on the online control panel for ProFusion iH.
Online control panel displays “Zone Stopped”
Instructions on correcting your device if the message “zone stopped” displays on the online control panel for ProFusion iH.
How to run a diagnostic test
Instructions for running a diagnostic check of your ProFusion iH device.
How to control your ProFusion player from a mobile device
Instructions for controlling your ProFusion iH from your mobile device.
ProFusion iH Network Connectivity
A high-level walkthrough of how to set up your player on your Network. Download the network guide for more details.
Online control panel displays “Error 33”
Instructions on correcting your device if the message “error 33” displays on the online control panel for ProFusion iH.
Player screen displays “ProFusion Device Has Expired”
Instructions on correcting your device when the message “ProFusion device has expired” displays on the ProFusion iS device screen.