How to setup your player via screen/display connected to Harmony through HDMI
Setup player via screen/display connected to Harmony through HDMI
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Visuals
How to reboot your player
Instructions on how to reboot your Mood Media visual or music player.
Tablet swipe codes
Harmony Visual tablet swipe codes.
Video monitor displays “Please contact Customer Support at 800-331-3340 for assistance”
What to do if Harmony Visual video monitor displays “Please contact Customer Support at 800-331-3340 for assistance”
Video monitor displays “Cannot find Mood Media folder”
Instructions for Harmony Visual player if the video monitor displays “cannot find Mood Media folder”
Video monitor only displays a clock
MVision video monitor only displays a clock instead of video content.
Video monitor displays “Enter Current Password”
MVision video monitor displays “Enter Current Password”
How to set up Profusion iS WiFi connectivity
Instructions for setting up your ProFusion iS WiFi connectivity
Test connection result: “File Directory Error”
Instructions for ProFusion iS visuals when the test connection result displays: “File Directory Error”
Test Connection Result: “Authentication to Proxy Server Failed”
Instructions for ProFusion iS visuals when the test connection result displays: “Authentication to Proxy Server Faiiled”
Test connection result: “Test Failed, Connection Error”
Instructions for ProFusion iS visuals when the test connection result displays: “test failed, connection error”
Disc update error codes
All disc update error codes for the ProFusion iS Visual player
Player screen displays “Disk is Full”
Instructions for ProFusion iS visuals when the player screen displays “Disk is full”
Player configuration version reads -1
Instructions for ProFusion iS when the player configuration reads -1
Player screen displays “Update Finished, Status: Error 32”
Instructions for ProFusion iS visuals when the screen displays “Update Finished, Status: Error 32”
Player screen displays “Update Finished, Status: Error 7”
Instructions for ProFusion iS visuals when the screen displays “Update Finished, Status: Error 7”
Disc update fails to load to player
Instructions for ProFusion iS if the disc updaate fails to load to player.
Disc update in progress for extended period of time
Instructions for ProFusion iS if a disc update is in progress for extended period of time
Incorrect visual content displayed
Instructions for ProFusion iS if the incorrect visual content displayed
No Video Output
Instructions for ProFusion iS if there is no video output