Instructions for ProFusion iS visuals when the screen displays “Choose FTP Server”
Player screen displays “Choose FTP Server”
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Visuals
Player screen displays “Back-Exit-Check”
Instructions for ProFusion iS visuals when the screen displays “Back-Exit-Check”
ProFusion iS Visuals
ProFusion iS Visuals[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400"...
Player fails to connect to the internet
Locate the remote for the player and press the home button. Navigate to the menu and press the OK button on the remote. Server Connectivity Status will be displayed here.
Incorrect visual content displayed
Instructions for Harmony visuals when the incorrect visual content is displayed.
Harmony Visuals
Support for troubleshooting issues with Harmony visuals hardware and software.
Player screen displays “Incomplete Setup, Please Insert Update CD”
Instructions for ProFusion iS visuals when the screen displays “Incomplete Setup, Please Insert Update CD”
Player screen displays “Please insert correct SD card”
Instructions for ProFusion iS visuals when the screen displays “Please insert correct SD card”
MVP246
MVP246[dsm_breadcrumbs show_home_icon="off" separator_icon="5||divi||400"...
Visual content appears to be frozen
Use the following steps if your Harmony visual player content appears to be frozen.
No video output
Support instructions for Harmony visuals when no video output is displaying.
Player screen displays “System Locked”
Instructions for ProFusion iS visuals when the screen displays “System Locked”
Player screen displays “Checking Disk…”
Instructions for ProFusion iS visuals when the screen displays “Checking Disk…”
Network Requirements
Use the Harmony or MVision network requirements to troubleshoot with your IT department or internet service provider.
Video monitor displays “MOOD:ANDROID”
MVISION:ANDROID on the bottom left of the screen indicates that the player does not have any content loaded onto it.
Getting Started with Harmony Visuals
Instructions on getting started with using your Harmony visuals player in your business.