Use the ProFusion Pandora iS/iH/iO network update error codes to troubleshoot with your IT department or internet service provider.
ProFusion iS/iH/iO Network update error codes
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Music
CD Update Instructions & Troubleshooting
Instructions for updating your music player with CD updates – MP7000, ProFusion iS, ProFusion iH and ProFusion X/XS
ProFusion X/XS
Instructions for troubleshooting your ProFusion X/XS media player.
Getting Started with the Harmony MAVP-B2 Player
Instructions on getting started with your Harmony MAVP-B2 media player from Mood Media.
How to reboot your player
Instructions on how to reboot your Mood Media visual or music player.
Player screen reads incorrect date / set date and time
Instructions for correcting your ProFusion iS device if the player screen displays the incorrect date or time.
Player screen displays “Error code: 28” or “NIF Lock”
Instructions for correcting your ProFusion iS device if the player screen displays “Error code: 28” or “NIF Lock”
Music cutting in and out
Instructions on troubleshooting music cutting in and out
Common satellite signal issues
Instructions on troubleshooting common satellite signal issues
Wrong music playing in my business
What to do if the wrong music is playing
Audio is overlapping – “hearing two songs at once”
Instructions on troubleshooting your music if audio is overlapping or “hearing two songs at once”
Music and messaging are playing from the incorrect zones
Instructions on troubleshooting your music and messaging are playing from the incorrect zone
Music playback stops for approx. 20-30 seconds and starts a new song
Instructions on troubleshooting your music playback when music stops for approximately 20-30 seconds and starts a new song.
Music playback starts/stops at incorrect times
Instructions on troubleshooting your music playback starting and stopping at incorrect times
DVD-ROM drive fails to open or close
Instructions on troubleshooting your player’s DVD-ROM drive fails to open or close
Player continually shuts off during playback
Instructions on troubleshooting your player if it continually shuts off during playback
Player is physically damaged
What to do if your player is physically damaged
Front panel display is blank or illegible
Instructions for troubleshooting your player if the front panel display is blank or illegible
Front panel buttons are non-responsive
Instructions for troubleshooting your player if the front panel buttons are non-responsive.
My player doesn’t power on or startup
Instructions for troubleshooting your music player if it doesn’t power on or startup.