Instructions for solving your CD is not updating your content on the ProFusion iH device.
My CD is not updating
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ProFusion
How to log on to the Online Control Panel
Logging into your ProFusion iH’s online control panel.
Online control panel displays “Choose FTP Server”
Instructions on correcting your device if the message “choose FTP server” displays on the online control panel for ProFusion iH.
Online control panel displays “Zone Stopped”
Instructions on correcting your device if the message “zone stopped” displays on the online control panel for ProFusion iH.
How to run a diagnostic test
Instructions for running a diagnostic check of your ProFusion iH device.
How to control your ProFusion player from a mobile device
Instructions for controlling your ProFusion iH from your mobile device.
Disc update error codes
Instructions for correcting disc update error codes on your ProFusion MC device.
DVD-ROM drive fails to open or close
Instructions to follow if you DVD drive fails to open or close on your ProFusion MC device.
Player screen displays “Denied permission to use this feature”
Instructions on correcting your device when the message “denied permission to use this feature” displays on the ProFusion iS device screen.
Player screen displays “Error 34”
Instructions on correcting your device when the message “error 34” displays on the ProFusion iS device screen.
Player screen displays “Zone Stopped”
Instructions on correcting your device when the message “zone stopped” displays on the ProFusion iS device screen.
Online control panel displays “Error 33”
Instructions on correcting your device if the message “error 33” displays on the online control panel for ProFusion iH.
Player screen displays “Error 33”
Instructions on correcting your device when the message “error 33” displays on the ProFusion iS device screen.
I don’t hear music or messaging
Instructions on correcting your Mood Media device if you do not hear music or messaging.
Player screen displays “ProFusion Device Has Expired”
Instructions on correcting your device when the message “ProFusion device has expired” displays on the ProFusion iS device screen.
ProFusion MC
Support for troubleshooting issues with the ProFusion MC device from Mood Media.
ProFusion iO
Support for troubleshooting issues with the ProFusion iO device from Mood Media.
ProFusion iH
Support for troubleshooting issues with the ProFusion iH device from Mood Media.
ProFusion iS
Support for troubleshooting issues with the ProFusion iS device from Mood Media.
ProFusion Series
Choose from a selection of ProFusion iO, ProFusion iS, ProFusion iH & ProFusion MC device models from Mood Media to troubleshoot your device.