Instructions for troubleshooting your XT1 drive thru system
XT1
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Brad Bond
ProFusion X/XS
Instructions for troubleshooting your ProFusion X/XS media player.
Getting Started with the Harmony MAVP-B2 Player
Instructions on getting started with your Harmony MAVP-B2 media player from Mood Media.
Setup player via screen/display connected to Harmony through HDMI
How to setup your player via screen/display connected to Harmony through HDMI
How to reboot your player
Instructions on how to reboot your Mood Media visual or music player.
Welcome to Harmony
Choose your service below to get started with the Mood Harmony player.
Tablet swipe codes
Harmony Visual tablet swipe codes.
Video monitor displays “Please contact Customer Support at 800-331-3340 for assistance”
What to do if Harmony Visual video monitor displays “Please contact Customer Support at 800-331-3340 for assistance”
Video monitor displays “Cannot find Mood Media folder”
Instructions for Harmony Visual player if the video monitor displays “cannot find Mood Media folder”
Video monitor only displays a clock
MVision video monitor only displays a clock instead of video content.
Video monitor displays “Enter Current Password”
MVision video monitor displays “Enter Current Password”
Player screen reads incorrect date / set date and time
Instructions for correcting your ProFusion iS device if the player screen displays the incorrect date or time.
Player screen displays “Error code: 28” or “NIF Lock”
Instructions for correcting your ProFusion iS device if the player screen displays “Error code: 28” or “NIF Lock”
How to set up Profusion iS WiFi connectivity
Instructions for setting up your ProFusion iS WiFi connectivity
Test connection result: “File Directory Error”
Instructions for ProFusion iS visuals when the test connection result displays: “File Directory Error”
Test Connection Result: “Authentication to Proxy Server Failed”
Instructions for ProFusion iS visuals when the test connection result displays: “Authentication to Proxy Server Faiiled”
Test connection result: “Test Failed, Connection Error”
Instructions for ProFusion iS visuals when the test connection result displays: “test failed, connection error”
Disc update error codes
All disc update error codes for the ProFusion iS Visual player
Player screen displays “Disk is Full”
Instructions for ProFusion iS visuals when the player screen displays “Disk is full”
Player configuration version reads -1
Instructions for ProFusion iS when the player configuration reads -1