Steps to making adjustments to scent device affected by Daylight Savings Time.
Daylight Savings Time adjustments
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Brad Bond
Player screen displays an error
Instructions on how to solve for an error displaying on the scent machine.
Pump does not run
Instructions to follow if your scent device pump is not running.
Scent
Instructions on troubleshooting your Mood scent device and common issues.
Audio Messaging
Instructions for dealing with common issues with your messaging service and player.
Profusion iO – Network Requirements
Use the ProFusion iO network requirements to troubleshoot with your IT department or internet service provider.
How to access the Web User Interface (Online Control Panel)
Instructions on accessing the online control panel for ProFusion iO device.
ProFusion iO Network Connectivity
A high-level walkthrough of how to set up your player on your Network. Download the network guide for more details.
Online control panel displays “Session Expired”
Instructions on correcting your device if the message “session expired” displays on the online control panel for ProFusion iO.
Online control panel displays “Zone Stopped”
Instructions on correcting your device if the message “zone stopped” displays on the online control panel for ProFusion iO.
Online control panel displays “Error 34”
Instructions on correcting your device if the message “error 34” displays on the online control panel for ProFusion iO.
My CD is not updating
Instructions for solving your CD is not updating your content on the ProFusion iH device.
How to log on to the Online Control Panel
Logging into your ProFusion iH’s online control panel.
Online control panel displays “Choose FTP Server”
Instructions on correcting your device if the message “choose FTP server” displays on the online control panel for ProFusion iH.
Online control panel displays “Zone Stopped”
Instructions on correcting your device if the message “zone stopped” displays on the online control panel for ProFusion iH.
How to run a diagnostic test
Instructions for running a diagnostic check of your ProFusion iH device.
How to control your ProFusion player from a mobile device
Instructions for controlling your ProFusion iH from your mobile device.
ProFusion iH Network Connectivity
A high-level walkthrough of how to set up your player on your Network. Download the network guide for more details.
Disc update error codes
Instructions for correcting disc update error codes on your ProFusion MC device.
DVD-ROM drive fails to open or close
Instructions to follow if you DVD drive fails to open or close on your ProFusion MC device.